Privacy Policy

Crossroads Donuts ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, subscribe to our marketing communications, or otherwise interact with our business.

By using our website, you agree to this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Billing information
• Order details
• Event inquiry information
• Partnership request information
• Any information you provide through forms or email

We may also automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies
• Analytics information

How We Use Your Information

We use your information to:

• Process orders
• Fulfill pre-orders
• Respond to inquiries
• Manage event and partnership requests
• Improve our website
• Send order confirmations
• Send promotional emails
• Send promotional text messages if you opt in
• Notify you of specials, promotions, seasonal flavors, and events
• Prevent fraud
• Maintain website security

Donut Club Communications

If you join the Crossroads Donuts Donut Club, you agree to receive occasional marketing emails and/or SMS messages regarding:

• Exclusive offers
• Seasonal menu items
• Grand openings
• Community events
• Promotions
• Product announcements

Consent is not required to make a purchase.

You may unsubscribe from emails at any time using the unsubscribe link.

You may opt out of SMS messages at any time by replying STOP.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers including:

• Square
• Klaviyo
• Google Analytics
• Meta (Facebook & Instagram)
• DoorDash
• Uber Eats

These providers may collect information according to their own privacy policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet is completely secure.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Your Rights

You may request to:

• Access your information
• Correct your information
• Delete your information
• Unsubscribe from marketing communications

To make a request, contact us at info@crossroadsdonuts.com.

Policy Updates

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Last Updated date.

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